We may update this Privacy Policy from time to time.
1. Introduction
This Privacy Policy explains how KALAVISHWA ENTERTAINMENT PVT LTD(we, us, or our) collects, uses, and shares personal information when you use our website and application (the Services) to purchase event tickets, subscriptions, and other products or services. We are committed to protecting your privacy and ensuring the security of your personal data.
2. Information We Collect
Personal Information:
When you create an account, purchase tickets or subscriptions, or interact with our Services, we may collect:
Contact Information: Name, email address, postal address, phone number.
Payment Information: Credit card details, billing address, and other payment-related information (processed securely through third-party payment processors).
Event and Subscription Information: Details about the events you attend, subscriptions you purchase, and your preferences.
Device Information: IP address, device type, operating system, browser type, and other technical information.
Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your browsing behavior, such as which pages you visit, how long you stay on them, and your search queries.
Non-Personal Information:
We may also collect non-personal information, such as aggregate data about user behavior, website traffic patterns, and other statistical data.
3. How We Use Your Information
Providing Services:
We use your personal information to:
Process your orders, manage your account, and provide customer support.
Send you event reminders, subscription updates, and other relevant information.
Personalize your experience on our Services, such as recommending events or subscriptions based on your preferences.
Marketing and Advertising:
We may use your information to:
Send you promotional emails or newsletters about our events, subscriptions, and other services.
Targeted advertising on our Services or third-party websites and applications.
Analytics and Improvement:
We use non-personal information to:
Analyze website traffic, identify areas for
improvement, and optimize the user experience.
Conduct research and development to improve our Services.
Legal Compliance:
We may use your information to comply with applicable laws and regulations.
4. Sharing Your Information
Third-Party Service Providers: We may share your information with third-party service providers who assist us with processing payments, delivering emails, hosting our website and application, and providing other services.
Legal Requirements: We may disclose your information if required by law or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of our business, we may share your information with the acquiring party.
5. Your Rights
Access and Correction: You have the right to access, correct, or delete your personal information.
Opt-Out: You can opt-out of receiving marketing emails or other communications from us.
Data Portability: You can request a copy of your personal information in a portable format.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmitting or storing data is entirely secure, and we cannot guarantee the absolute security of your information.
7. Children's Privacy
Our Services are not intended for use by children under the age of [Specify Age]. We do not knowingly collect personal information from children.
8. Changes to this Privacy Policy